Frequently Asked Questions


Generally between the hours of 7am-12:30pm in route. No one is guaranteed a specific time of drop at on between these hours because we drop off in route and that is not determined until the day before once maps are routed for each truck. Every customer is notified the day before on an exact hour for there drop off excluding Sunday rentals. Sunday rental will need to be prepared for a phone call b/t 8am-12pm when the employee is on there way.
Check the requirements listed with each jump. Also, make sure you have at least a 4' access to the area where it will be set up. The jumps can weigh up to 650 pounds so we need a clear path with ample room.
Yes and no. You are not responsible for normal wear and tear on our units. Seams may develop tears in high traffic areas over a period of time. If this happens please alert us at once so we can remedy the situation. If however, damage occurs due to failure to follow our safety rules or negligence (i.e. not turning off the blower in high winds) you will be responsible for all damages up to and including replacement of the unit/blower etc which can cost thousands of dollars. We don´t want you or us to be in that situation which is why we have you sign and initial on all of our safety rules so that you can be the trained operator.

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